#UK business
4 stories taggedUK business.

John Lewis Is Building a YouTube Chat Show to Get Its Products Into AI Search Results
The British department store is betting that video content will help chatbots recommend its products. Here is what that strategy looks like, and why more retailers will follow.

How a UK Construction Firm Got 11,000 Employees to Actually Use AI
Kier Group skipped the webinars and ran peer group 'prompt-a-thons' instead. The result: 40 percent of staff now use Microsoft Copilot daily, and one dyslexic site manager says it changed his working life.

Rolls-Royce and the AI gold rush: how smart software is powering an unlikely comeback story
The British engine-maker's stunning recovery has many causes, and artificial intelligence tools are quietly becoming one of them. Here is what that means for the company's future.

British Gas owner says customers prefer chatbots as it cuts 1,300 call centre jobs
Centrica is axing 1,300 staff, with the boss claiming most people would rather deal with an AI chatbot than a human agent. Workers and unions see things differently.