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#job losses

2 stories taggedjob losses.

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Everyday AI

Insurance Claims Adjusters Are America's Biggest AI Haters, and They Have Good Reasons

New Glassdoor research shows 98 percent of claims adjusters who mention AI in their reviews are negative about it. Here is why, and what it means for anyone who has ever filed an insurance claim.

5 min read
A close-up, news-editorial photograph of a large printed spreadsheet covered in red negative numbers and cost figures, lying on a polished boardroom table
AI Business

British Gas owner says customers prefer chatbots as it cuts 1,300 call centre jobs

Centrica is axing 1,300 staff, with the boss claiming most people would rather deal with an AI chatbot than a human agent. Workers and unions see things differently.

3 min read
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