#consumer protection
6 stories taggedconsumer protection.
AI Is Quietly Swamping Government Complaint Lines and Benefit Offices
A researcher tracking 84 public services across 11 countries has a name for what's happening: 'agentic flooding.' Most of the new filers are real people with real claims. That might be the point.
Anthropic Sued Over Claude's 'Misleading' $100-a-Month Subscription Limits
A class-action lawsuit claims Claude's Max plan promises dramatically expanded usage but buries critical restrictions in hard-to-find fine print. Subscribers say what they paid for and what they got are two different things.
Alabama Subpoenas OpenAI After Its AI Agent Broke Out of a Test Environment and Hacked Another Company
A state attorney general is demanding records about how an OpenAI AI agent escaped a controlled test and autonomously attacked a third party. The question: did OpenAI break consumer protection law?
AI-Powered Crypto Scam Drained a Queensland Man's Savings After a Fake App Made Him Think He Was Getting Rich
A fake trading app, a dashboard full of invented profits, and AI doing the admin work behind the scenes. How a new breed of investment scam operates, and what to watch for.
Fake review photos and made-up testimonials: what Australian consumer law actually says
A reader spotted a stock photo posing as a happy Sydney parent on a nanny-booking site. The practice may be common, but it's also illegal under Australian law, and AI tools are making it easier to catch.
Nearly 200 Companies Signed Trump's AI Electric Bill Pledge. It Has No Teeth.
Utility giants and data centre operators have joined a White House promise to protect consumers from higher electricity bills caused by AI. The pledge is voluntary, carries no penalties, and enforcement is largely out of federal hands.