Tag
#AI in banking
3 stories taggedAI in banking.
AI Business
How Capital One Built Its Own AI Brain Instead of Buying One Off the Shelf
The bank handles millions of fraud calls a year using a home-grown system of specialised AI agents built on customised open-source models. Here is why it chose to build rather than buy.
4 min read
AI Business
Lloyds Bank's AI cost-cutting plan has a hidden tab: who pays when the machine gets it wrong?
A researcher argues that banks counting only the minutes AI saves are ignoring the hours other workers spend fixing the mistakes it creates.
3 min read
AI Business
Lloyds Bank Plans £2bn Cost Cuts With AI at the Centre of Its Strategy
Britain's biggest high street bank will invest £13bn by 2030, with artificial intelligence playing a central role in its plan to cut costs and attract new customers.
3 min read