#AI chatbots
11 stories taggedAI chatbots.

Google Search now leads with AI answers. Is that better or worse for you?
Billions of people use Google every day without thinking about it. That habit is changing fast, and not everyone is happy with the new experience.

What are people actually doing with AI chatbots? A new study looked at nearly 25,000 real conversations to find out
AI companies publish usage reports, but researchers say those reports leave out the messy parts. A new independent project called the AI Observatory dug into real chat data and found a very different picture.

What kids actually think about AI (it's not what adults expected)
A new survey and dozens of conversations with 10-to-18-year-olds reveal a generation that is cautious, opinionated, and far less dazzled by artificial intelligence than the headlines suggest.

Gemini Hits 1 Billion Monthly Users, But ChatGPT Got There First
Google's AI assistant is now the second chatbot to reach the billion-user mark. The AI audience race is over. The money race is just starting.

Emma Raducanu Asked ChatGPT to Profile Her Own Personality. She Found It Uncomfortably Accurate.
Tennis players are using AI chatbots to scout opponents, manage schedules, and apparently learn a little too much about themselves.

Your Private Claude Chats Could Show Up in a Google Search
A technical gap between Anthropic's privacy instructions and how search engines actually work left shared Claude conversations visible to anyone who knew where to look.

British Gas owner says customers prefer chatbots as it cuts 1,300 call centre jobs
Centrica is axing 1,300 staff, with the boss claiming most people would rather deal with an AI chatbot than a human agent. Workers and unions see things differently.

Young Adults Are Turning to AI for Emotional Intimacy. Should We Be Concerned?
A new wave of AI companion apps is filling a loneliness gap that many in their twenties say their human relationships no longer can. One reporter who has covered Gen Z for four years says she has watched the shift happen in real time.

AI Chatbots Are Giving Voters Wrong Answers About Which Party to Support
A new study tested AI tools during Hungary's 2025 parliamentary elections and found they recommended parties that weren't even on the ballot. Here's what that means if you ever ask a chatbot for voting advice.

He Lost a $2,000 Ebike. Then the Chatbots Took Over.
A missing delivery turned into a months-long loop of automated dead ends. His story reflects a growing shift in customer service that is leaving real people stranded.

A critic who hates chatbots tried dating one. Here is what she found.
Writer Lauren Oyler went in sceptical and came out with something stranger than a verdict. Her essay, adapted for audio, is a rare honest look at what it actually feels like to talk to an AI.